Privacy Policy

Name: Real Thai Massage

Address: 6e Great Eastern Road, Brentwood, Essex CM14 5EH

Phone Number: 07444 936134

We currently collect and process the following information:

Personal identifiers, contacts and characteristics, details of any physical conditions or ailments and therapy appointments

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To arrange an appointment
To make us aware of any physical conditions or ailments you might have, to help determine or limit the treatment given
To keep you up to date with information about our services, hours of business and any promotions/special offers you may be interested in

We also receive personal information indirectly, from the following sources in the following scenarios:

We use the information that you have given us in order to:

Arrange, process, and record an appointment
Be aware of any physical conditions or ailments you might have, to help determine or limit the treatment we give
To keep you up to date with information about our services, hours of business and any promotions/special offers you may be interested in
We will not share this information with any other party.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting us at realthaimassageuk@gmail.com or by calling 07444 936134

Your information is securely stored in hard copy and/or digital form.

We keep this information for a period of two years. We will then dispose your information by shredding/deleting it.

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at realthaimassageuk@gmail.com if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us at realthaimassageuk@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113